YOYO Sports is operated by Mesob LLC ("we," "us," or "our"). We provide the YOYO Sports mobile application and website at app.yoyosportsplay.com (together, the "Service"). This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have.

By creating an account or using the Service, you agree to this Privacy Policy. If you do not agree, please do not use the Service.

1. Who we are

Data controller: Mesob LLC
Address:
1111B S Governors Ave
STE 21039
Dover, DE 19904
United States

Contact: yoyosportsinfo@gmail.com
Website: https://app.yoyosportsplay.com

2. Information we collect

Account and authentication

• Email address and password (if you sign up with email)
• Phone number (if you sign in with SMS verification)
• Google account identifier, name, and profile photo (if you sign in with Google)
• Firebase authentication user ID and session tokens

Profile information

When you complete your profile, we may collect:

• Display name and username
• Gender and date of birth
• Occupation, neighborhood, and address
• Skill level and team membership
• Profile photo (optional)
• Student status and a photo or scan of your student ID (optional, only if you indicate you are a student and choose to upload it)

Activity and event data

• Event registrations, team joins, waitlist status, and check-in records
• Match schedules, scores, and league standings where applicable
• Payment status related to registrations (see Payments below)
• Communications you send through in-app features (e.g. team chat links)

Payment information

Payments are processed by Chapa, a third-party payment provider. We do not store your full card or mobile-money credentials on our servers. We may receive and store:

• Transaction reference, amount, currency, and payment status
• Name and email used for the payment receipt

Technical and usage data

• Device type, operating system, and app version
• IP address and general log data when you use our servers or APIs
• Crash or error logs generated by Firebase and platform services

Photos and media at events

As described in our Terms & Conditions, photos or videos may be taken at YOYO Sports events and used for promotional or operational purposes. If you upload images (e.g. profile or student ID), we store them in Firebase Storage.

3. How we use your information

We use personal information to:

• Create and manage your account and authenticate you
• Register you for leagues, tournaments, open sessions, and other events
• Form teams, display rosters, schedules, and standings
• Process payments and confirm registration status
• Verify student discounts when you provide a student ID
• Check you in at events and manage capacity
• Send service-related messages (e.g. verification codes, payment confirmations)
• Operate and improve the Service, fix bugs, and prevent fraud or abuse
• Comply with legal obligations and enforce our Terms
• Promote YOYO Sports with photos or videos from events, where permitted by our Terms and applicable law

We do not sell your personal information. We do not use third-party advertising or behavioral tracking networks in the Service.

4. Legal bases (where applicable)

Depending on your location, we process personal data based on: performance of a contract (providing the Service you signed up for), your consent (e.g. optional profile fields, marketing where offered), legitimate interests (security, fraud prevention, improving the Service), and legal obligations.

5. How we share information

We may share information with:

• Service providers who help us run the Service, including:
  • Google Firebase — authentication, database (Firestore), file storage, and hosting
  • Google Sign-In — if you choose to sign in with Google
  • Twilio — sending and verifying SMS one-time codes for phone login
  • Chapa — payment processing in Ethiopia
• Other players and event participants — limited profile information (e.g. display name, username, photo) may appear on team rosters, event lists, or leaderboards visible to other users
• Administrators — YOYO Sports staff with admin access can view user and registration data to operate events
• Legal and safety — when required by law, court order, or to protect rights, safety, and security of users or the public
• Business transfers — in connection with a merger, acquisition, or sale of assets, subject to this policy

Each provider processes data under its own privacy policy. We encourage you to review:

• Google Firebase Privacy
• Google Privacy Policy
• Twilio Privacy Policy
• Chapa Privacy Policy

6. Data retention

We keep your account and profile data for as long as your account is active or as needed to provide the Service. Registration, payment, and event records may be retained for accounting, dispute resolution, and legal compliance. Student ID images are kept only as long as needed to verify student status or as required by law. You may request deletion of your account (see Your rights).

7. Security

We use industry-standard measures including encrypted connections (HTTPS), Firebase security rules, and access controls for admin tools. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

8. International transfers

Your data may be processed on servers operated by Google and other providers in the United States and other countries. Those providers may transfer data across borders under their standard contractual safeguards and privacy programs.

9. Children

The Service is not directed at children under 13 (or the minimum age in your country). We do not knowingly collect personal information from children without parental consent. If you believe a child has provided us data, contact us and we will delete it.

10. Your rights and choices

Depending on where you live, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate profile data in the app or by contacting us
• Delete your account and associated data
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent
• Export your data in a portable format, where applicable
• Lodge a complaint with a data protection authority

To exercise these rights, email yoyosportsinfo@gmail.com. We may need to verify your identity before responding. You can update much of your profile in the app under your account settings.

You can also submit an account deletion request directly at /delete-account.

Phone login: SMS codes are sent only when you request them. Standard message rates from your carrier may apply.

Google Sign-In: You can revoke access in your Google Account security settings.

11. Cookies and similar technologies (web)

Our website may use cookies and local storage for authentication sessions, preferences, and essential functionality. We do not use third-party advertising cookies.

12. Changes to this policy

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the "Last updated" date. Material changes may be notified in the app or by email where appropriate. Continued use after changes means you accept the updated policy.

13. Contact us

Questions about this Privacy Policy or your data:
Mesob LLC
1111B S Governors Ave, STE 21039
Dover, DE 19904, United States

Email: yoyosportsinfo@gmail.com
Telegram: @yoyosportsaddis